Data Privacy Statement

This website,, (hereinafter “website”) is provided by Grünenthal Foundation for Palliative Medicine (hereinafter “we”, “our” or “us”). We respect your privacy and are committed to protecting your information. The privacy policy below discloses our practices regarding information collection and usage solely for the website located at If you are looking for further information on the provider of this website, please refer to our imprint.

Handling of personal data

At the Grünenthal Foundation for Palliative Medicine, we believe transparency is the foundation of trustful collaboration. Below we’ll provide you with information on how we handle your personal data when you use our website. We handle your personal data because this is necessary to make certain functionalities of our website available and give you the best possible experience. Unless otherwise indicated, the legal basis for the handling of your personal data results from the fact that such handling is required to make available the functionalities of the Website requested by you (Art. 6(1)(b) General Data Protection Regulation).

Using our Website

1.1.1 Accessing our Website

When you call up our website, your browser will transfer certain data to our web server. This is done for technical reasons so that we can make the information you request available. In particular, the following data are collected, briefly stored and used:

  • IP address
  • Date and time of access
  • Time zone difference to Greenwich Mean Time (GMT)
  • Content of request (specific site)
  • Status of access/HTTP status code
  • Transferred volume of data
  • Website requesting access
  • Browser, language settings, version of browser software operating system and surface

We will also store such data for a limited period of time so that we are able to initiate a tracking of personal data in the event of actual or attempted unauthorised access to our servers (Art. 6(1)(f) General Data Protection Regulation).

1.1.2 Use of cookies

What are cookies?
Our website uses so-called “cookies”. Cookies are small text files stored in your terminal's memory via your browser. They store certain information (for example your preferred language or site settings). Your browser may retransmit these to us when you revisit our website, depending on the lifespan of the cookie.

What cookies do we use?
We differentiate between two categories of cookies: (1) functional cookies which are necessary for the functionality of our website and (2) optional cookies. These are used for website analysis and marketing purposes. You can find a detailed list of the cookies that we use in the cookie banner that pops up when you access our website or by clicking on the “privacy settings” symbol.

Subject to your consent
We only use optional cookies if we have obtained your prior consent (Art. 6(1) a) GDPR). When you visit our website for the first time, a banner will appear asking you to give us your consent to the setting of optional cookies. If you consent, we will place a cookie on your computer and the banner will not appear again as long as the cookie is active. After expiration of the cookie’s lifespan, or if you actively delete the cookie, the banner will reappear the next time you visit our website and will again ask you for your consent.

How to prevent the placing of cookies
Of course you may use our website without any cookies being set. In your browser, you can configure or completely deactivate the use of cookies at any time. Check out the Help menu of your browser to get assistance:

Internet Explorer™:




This may, however, lead to a restriction of the functions or have adverse effects on our website's user-friendliness. You may object to the setting of optional cookies at any time by using the respective objection option as indicated above.

Tool Purpose and content
Website analysis with Matomo, formerly Piwik Analytics These cookies assign a randomly generated ID to your device. This enables us to recognize your device next time you visit.
Cookie Purpose and content Lifespan
Pk_id Used to recognize users who visit the website again. 13 months
pk_session Short lived cookies used to temporarily store data for the visit. 30 minutes

How to prevent the setting of cookies in general
In your browser, you can configure or completely deactivate the use of cookies at any time. Check out the Help menu of your browser for detailed and up-to-date instructions on how to activate the “no-track” option.

1.1.3 Website Analysis


This Website uses the web analytics service “Sitecore Experience Analytics” in order to help us continually improve the customer friendliness of our Website. Sitecore uses "cookies" that are stored on your computer and allow your use of the Website to be analyzed. The information generated by the cookie on your use of this Website is transmitted to and stored by state of the art secured EU based cloud servers (Azure Cloud, Dublin). You can use a corresponding setting in your browser software to prevent cookies from being saved; we would, however, like to draw your attention to the fact that, if you do so, you may not be able to use all of the functions offered by the website in full.


We use the open source software tool Matomo (formerly PIWIK) from InnoCraft Ltd, 150 Willis St, 6011 Wellington, New Zealand on our website to analyze the surfing behavior of our users. Matomo is an open source tool for web analysis.

Matomo Tag Manager is a tag management system for managing JavaScript and HTML tags used to implement tracking, analytics and marketing tools.

Matomo uses cookies. These text files are stored on your computer and make it possible for us to analyze the use of the website. For this purpose, the usage information obtained by the cookie is transmitted to us and stored so that the usage behavior can be evaluated. Your IP address is immediately anonymized; thus you remain anonymous as a user. The information generated by the cookie about your use of this website will not be disclosed to third parties.

We understand this analysis as part of our Internet services. We would like to use it to further improve the website and adapt it even more to the needs of the users.

These processing operations are only carried out if explicit consent is given in accordance with Art. 6 (1) a) GDPR.

If individual pages of our website are called up, the following data is stored:

  1. Bytes of the IP address of the calling system of the user are anonymized.
  2. The website from which the user accessed the called website (referrer).
  3. The subpages accessed from the accessed website
  4. The time spent on the website
  5. The frequency of accessing the web page

In this regard, the software runs exclusively on the servers within our control and within the Matomo Cloud. We have concluded a data processing agreement with InnoCraft Ltd. about data processing on our behalf. Storage of the users' personal data only takes place there. The data is not passed on to third parties.

We store this data for a period of at least two years, unless you revoke your consent beforehand.

You can view the data protection provisions of Matomo at:


Matomo Tag Manager

On our website we use Matomo Tag Manager. Matomo Tag Manager is an extension of the open source Matomo web analytics solution. The Tag Manager is used to integrate tracking events (marketing cookies) and control the integration of third-party code. The legal basis for the data processing is Art. 6 (1) f) GDPR. The legitimate interest is the error-free functioning of the website. The deletion of the data takes place as soon as the purpose of the collection has been fulfilled.


3. Contact

Do you have any questions regarding our data privacy or do you wish to exercise your rights? Then please let us know! You can either use our contact form or get in touch with our company data protection team at the following address:

In addition, if you are a healthcare professional, you might want to check our privacy for healthcare professionals available in this link

Requests and complaints

If, as the data subject, you have any questions regarding our data privacy or if you do not agree with the way in which Grünenthal or persons at Grünenthal process your data you can get in touch with Grünenthal’s Global Data Protection officer by using the following email address:

Data Protection Supervisory Authority

You may address questions and complaints also to the Data Protection Supervisory Authority in charge:

Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen
Postfach 20 04 44
40102 Düsseldorf
Telefon: 0211/38424-0
Fax: 0211/38424-10

4. Amendment of Privacy Statement

We may update our Data Privacy Statement from time to time and we will publish these updates on our website. They become effective upon publication. So we recommend you regularly visit the site to keep yourself informed on possible amendments.

This Data Privacy Statement was last updated on 1st August 2019.